Categories of ethical dilemmas in business


First published in Exchange magazine of the Brigham Young University School of Business, the following twelve categories were developed to cover the root or cause of most of the ethical dilemmas that the We could meet in their work. I have summarized them to keep them short and simple.

1. Take things that do not belong to you
Just take highlighters from the storage room, send personal mail through the mail room, download unauthorized games to play on your work computer fall into this category. A financial director of a large company took a taxi from the airport to his house in the city. When he asked for the receipt from the taxi driver, he was given a complete book of blank receipts. Properly, this dilemma of accurately reporting business expenses involves more than one employee.

2. Say things you know are not true
When a car salesman insists on a customer to say that a used car has not been in a previous accident when that is the case, an ethical violation has occurred. When an employee in a store assures a customer that a product has a money back guarantee, when only rework is allowed, another ethical breach has occurred (and possibly a violation of the law).

3. Giving or giving false impressions
There is an urban legend in which 2 CDs were sold on a television infomercial claiming that all the successes of the 1980s were on CDs. The infomercial emphasized again and again that all the songs were performed by the original artists. When they received the CDs, after further inspection, they found that all the songs had been covered by a band called The Original Artists. Although technically true, the impression given by the infomercial was false.

4. Buy an Influence or Engage in a Conflict of Interest
When a company awards a construction contract to an organization owned by the Attorney General's brother, or when a county committee responsible for choosing a new road construction company is circulating in the state Looking at the roads at the expense of one of the bidders, there is a conflict of interest that may affect the results of this choice .

5. Hide or Disclose Information
Do not disclose information from the results of a study on the safety of a new product, or choose to take exclusive products from your company that fall into this category.

6. Take an unfair advantage
Have you ever wondered why there seem to be so many product safety rules and procedures? This is mainly the result of laws passed by government institutions to protect the consumer from companies that previously derived an unfair advantage because of their lack of knowledge or complex contractual obligations.

7. Committing acts of personal decadence
Over time, it has become increasingly clear that the actions of employees outside of work can have a negative effect on the image of a company. This is one of the main reasons why companies minimize interactions or social events, outside of the office, so that drug or alcohol related events can not be traced back to society.

8. Perpetuating Interpersonal Abuse
At the heart of this category of ethical misconduct, there is employee abuse through sexual harassment, verbal bleaching, or public humiliation by a business executive.

9. Allow Organizational Abuse
When an organization chooses to operate in another country, it sometimes comes up against a social culture in which child labor, humiliating work environments or hours excessive are necessary. It is at this point that company executives have the choice … to perpetuate this abuse or mitigate it.

10. Violating the Rules
In some cases, individuals or organizations violate the rules to speed up a process or decision. In many of these cases, the results would have been the same, but by violating the rules or procedures required for this result, they can potentially damage the reputation of the organization for which they work.

11. Conduct Unethical Actions
Suppose you are at work one day and notice that one of your colleges uses petty cash for personal purchases and does not report it. Maybe you know that a new product under development has security issues, but you do not talk. In these examples, not doing well creates a problem.

12. Balancing ethical dilemmas
What about a situation that would have considered either right or wrong? What should be done here? Should Google or Microsoft do business in China while human rights violations are committed on a daily basis? Sometimes an organization must balance the need to do business with the ethical dilemmas that might arise from doing business.


Source by John Bascom

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